Shane and I – our little down in spirits period last night? – well, guess what, one of us opened the Kindle for comfort reading and the screen was an abstract black and white painting. Yes. Bummer. Fortunately, Shane still had a Wubba to hold close to him as I felt my body and spirit just right out sag.
I’m getting a new one. I contacted the company for troubleshooting and was instructed to call and did so. It’s out of warranty and I figured as much, and they offered me some refurbished options. They didn’t have the model I already had and liked so I said I’d buy a new one.
The girl told me to hold and, after a minute, offered me a one-time price reduction on that model and started to tell me about the next time I was on my account when all at once she paused and said, “Oh, it’s in your cart and you’ve clicked to buy it . . . I’m adding the discount now . . . and she did.” With free shipping it will be here Friday.
So . . . I got what I wanted cheaper than I would have had to pay – thus avoiding the question of “If you’re going to pay X, then maybe you should pay X+some more money and upgrade.”
It’s better than it could have been.